G'DAY, HOW CAN WE HELP YOU? G'DAY, HOW CAN WE HELP YOU?
  1. Sea to Summit
  2. Warranty, Repairs, and Spare Parts
  3. Warranty

Warranty

What is your warranty policy?
How do I start a warranty claim?
How long does the warranty process take?
How can I expedite my warranty claim?
What's the fastest way to have my claim answered?
My warranty request was answered, when will my replacement item arrive?
How do I know if my item qualifies for warranty?
If I have a discontinued item, can I still submit a warranty claim for it?
If I bought my gear secondhand, can I warranty it?
How do I warranty my item if I bought it as a Pro Purchase?
Can I still warranty my item if I don't live in North America?
My new product isn't quite what I was hoping for, can I submit a warranty claim to exchange it for a different product?
The performance of my product is not what I had hoped for, can I submit a warranty claim for a new item?
What should I do with my product if it is unrepairable?
If I damaged my gear beyond repair, can you help me?