If the teeth of the zipper are not closing as the zipper slider passes across them, it may be necessary to replace the zipper slider. If you feel confident that you could replace a slider yourself, and you live in North America, we would be happy to send along a replacement zipper slider to you through the Repair Part Request Form. Patagonia has an excellent set of instructions on how to replace a slider on their Worn Wear website.
If you don't feel comfortable doing that yourself, or if the zipper issue involves the teeth of the zipper track or a detached slider, please complete a Repair Request. Let us know the name and location of the retailer where the bag was purchased and the date of purchase, and provide us with your full shipping address and a daytime phone number. We will contact you about returning the bag to us and will let you know in advance if any repairs will need to be paid for.
Was this article helpful?
Articles in this section
- How do I wash my sleeping bag?
- Why is there an IDFL report with my down sleeping bag - and what do the numbers mean?
- How to open the footbox zipper of a Free Flow Zip sleeping bag (to open the bag for use as a quilt)
- What does QuiltLock mean and how does it work?
- Is the compression sack that comes with my sleeping bag waterproof?
- My sleeping bag isn't lofting as much as it used to
- Do you offer a service to add more down to a sleeping bag?
- I washed my down bag and some of the baffles seem empty or underfilled
- What do the sleeping bag ratings mean for male and female sleepers? Are they tested?
- I washed my down sleeping bag and the down is clumping, what do I do?
Add comment
Article is closed for comments.