If you attempted to place your order more than once, all attempts will show on your statement as pending charges. Any declined charges will be removed from your statement within 3-5 business days — funds will not be withdrawn for unsuccessful charges. Ultimately, you’ll see the one successful charge on your statement.
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- My discount code is not applying to my order, what's wrong?
- Can I cancel/edit my order?
- Can you apply my discount retroactively?
- Can you refund to a different credit/debit card?
- Can I pick up my order instead of having it shipped to me?
- Do you accept Visa and MasterCard gift cards?
- Which payment methods do you accept?
- Why do I have multiple charges on my statement if I only placed one order?
- When can I expect to get my gear?
- What do I do if my order arrives damaged, incorrect, or is missing an item?