ATTN: COVID-19 In 2021: We've seen significant delays from shipping carriers due to COVID-19, with delays in certain transfer areas over a week. We appreciate your patience with these slowdowns and are more than happy to help if there is some urgency. Please contact us here and select 'Order Issues' from the dropdown menu.
Once your order ships, you should receive a tracking link to view the status of your package; if you do not get one, make sure to check your other associated emails and/or your junk/spam folders. A tracking number will come your way in 1-3 days (during holidays expect to see longer delays).
Didn't receive your tracking number after a week?
Please contact us here and select 'Order Issues' from the dropdown menu and we will make sure your package has shipped and send you the most recent tracking information.
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- Can I cancel/edit my order?
- Can you apply my discount retroactively?
- Can you refund to a different credit/debit card?
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