The fastest way to have your request answered is to submit a claim through our online warranty form.
If you have specific questions about your request then feel free to call us from within the United States and Canada (Monday – Friday, 8:00am – 5:00 pm, Mountain Standard Time) at 303-440-8977. Our office is closed on all federal holidays, the Friday after Thanksgiving and between 12/25 and 12/31. If you are located outside of the United States or Canada, please visit our international warranty page for further assistance HERE.
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Articles in this section
- What is your warranty policy?
- How do I start a warranty claim?
- How long does the warranty process take?
- How can I expedite my warranty claim?
- What's the fastest way to have my claim answered?
- My warranty request was answered, when will my replacement item arrive?
- How do I know if my item qualifies for warranty?
- If I have a discontinued item, can I still submit a warranty claim for it?
- If I bought my gear secondhand, can I warranty it?
- How do I warranty my item if I bought it as a Pro Purchase?